Can I order directly from Kennedy Manufacturing?
Replacement parts and accessory items can be purchased directly from Kennedy through a convenient ordering process on our website. Kennedy storage solutions can be purchased through our distributors. See the WHERE TO BUY section to find an authorized distributor in your area.
How do I order replacement parts for my tool box?
Replacement parts and accessory items can be purchased directly from Kennedy by contacting our Customer Service Department at 1.800.413.8665 or visit our Shop Now section on the website.
Financing, Pay Pal, and Credit cards are accepted.
Can I change my tool box locks to use the same key to open all my Kennedy storage?
YES! We suggest you use an existing lock, preferably the roller cabinet lock, and replace the remaining locks keyed to that number. These can be ordered directly from Kennedy Manufacturing through our Shop Now on our website. If you need additional assistance, you may contact our Customer Service Department at 1.800.413.8665.
Where do I find the model number on my tool storage unit?
The Kennedy model number is on a silver decal on the right side of the lid OR on the right inside of the top drawer.
Can I change friction slides to ball bearing slides?
If your existing tool storage unit has drawer slides that “snap in” the body of the drawer and “snap in” the interior wall of the box, then you are able to interchange the drawer slides. If the slides are welded to the drawer body and welded to the interior wall of the tool box, then you are not able to interchange the drawer slides.
I would like to visit the Kennedy retail store. What are the hours?
Our retail store for seconds and refurbished Kennedy product is located at 1260 Industrial Drive, Van Wert, OH. Hours of operation are: First Saturday of every month from 9:00 am to 12pm EST. Hours and days of operation are subject to change. Please call 1.800.413.8665 prior to visit.
I would like to replace my standard locks (flat) with tubular locks. How can I do this?
Yes, you can replace standard locks with tubular locks. Make sure to match the type of lock (hook cam, long cam or no cam).
Use tubular lock 80401 (hook cam) to replace 80840. Use tubular lock (long cam) 80402 to replace 80843. Use tubular lock 80403 (no cam) to replace 80844. Visit our Accessories section under products to purchase locks.