FAQs

Replacement parts and accessory items can be purchased directly from Kennedy via the SHOP tab located at the top navigation bar. Kennedy storage solutions can be purchased through our distributors.  See the WHERE TO BUY section to find an authorized distributor in your area.

Replacement parts and accessory items can be purchased directly from Kennedy by contacting our Customer Service Department at 1.800.413.8665 or visit our SHOP section on the website.

Most major credit cards are accepted.

We have assembly instructions for our most popular product lines available for you to print go to ASSEMBLY INSTRUCTIONS. If you do not see the instructions you need please contact our Customer Service Department at 1.800.413.8665.

YES! Your 5 drawer cabinet can be converted to a 7 drawer cabinet provided that it has a Universal Drawer Slide System (snap in / snap out). Please contact our Customer Service Department at 1.800.413.8665.

YES! We suggest you use an existing lock, preferably the roller cabinet lock, and replace the remaining locks keyed to that number. These can be ordered directly from Kennedy Manufacturing.  Please contact our Customer Service Department at 1.800.413.8665.

The Kennedy model number can be located on a black and silver decal on the right side of the lid OR on the right inside of the top drawer.

If your existing tool storage unit has drawer slides that “snap in” the body of the drawer and “snap in” the interior wall of the box, then you are able to interchange the drawer slides. If the slides are welded to the drawer body and welded to the interior wall of the tool box, then you are not able to interchange the drawer slides. Please contact our Customer Service Department at 1.800.413.8665 for how to instructions.

Our retail store for seconds and refurbished Kennedy product is located at 1260 Industrial Drive, Van Wert, OH. Hours of operation are: First Saturday of every month from 9:00 am to 12pm EST. Hours and days of operation are subject to change. Please call 1.800.413.8665 prior to visit.